We at Yes Mum Masala strive to provide the highest quality products to our customers. However, if you are unsatisfied with your purchase, please review our refund policy below:
Eligibility for Refunds:
- Refunds are applicable only for defective, damaged, or incorrect products received.
- Products must be unused, unopened, and in their original packaging.
Refund Process:
- To request a refund, email us at yajatagroproducts@gmail.com within 7 days of receiving your order. Include your order number, details of the issue, and photos of the product (if applicable).
- Once your request is approved, we will initiate a refund to your original payment method within 5-7 business days.
Non-Refundable Items:
- Perishable items or products that have been opened or tampered with are not eligible for refunds.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the issue was due to our error.
We value your satisfaction and will do our best to resolve any issues promptly.